Shipping & Delivery
Effective Date: 12th June 1996
Website: https://www.lafee.com www.bevgardien.com
At La Fée, we aim to deliver your order quickly, safely, and securely. Please read this Shipping & Delivery Policy carefully to understand how we handle UK, EU, and international deliveries of alcohol products.
1. Shipping Destinations
We currently ship from the UK to:
✅ United Kingdom
✅ European Union
✅ Selected international destinations
If you’re unsure whether we can deliver to your country, please contact us at shop@lafee.com before placing an order.
2. Age-Restricted Deliveries
From time to time we may sell alcoholic products, if this is the case, then you must be 18 or older to place an order.
Age verification may be required at checkout.
All alcohol deliveries must be signed for by someone aged 18+.
Couriers may request valid photo ID at the point of delivery.
If no one of legal drinking age is available to accept the delivery, the parcel may be returned to us and you may be charged for re-delivery.
3. Delivery Times
UK Deliveries 🇬🇧
Standard Delivery: 2–4 working days
Express Delivery: 1–2 working days
Free UK tracked delivery on orders over £75 (where applicable)
European Union Deliveries 🇪🇺
Standard Delivery: 5–10 working days
Delays may occur due to customs checks or local restrictions.
International Deliveries 🌍
Estimated Delivery: 7–14 working days depending on location.
Delivery times vary based on local postal services and customs procedures.
Note: Delivery estimates are provided as guidelines only. We cannot be held responsible for delays caused by couriers, customs, or other factors outside our control.
4. Shipping Costs
Delivery costs are calculated at checkout based on destination, weight, and delivery method.
Free UK tracked delivery is available on orders over £75.
International customers are responsible for any customs duties, taxes, or import fees imposed by local authorities.
5. Customs, Duties & Restrictions
For international customers:
You are responsible for checking local regulations on importing alcohol.
You are liable for any customs duties, VAT, or import fees applied by your local authority.
We cannot accept liability for seized, delayed, or returned parcels due to customs restrictions.
6. Delivery Tracking
Once your order has shipped, you’ll receive a tracking link via email.
You can use this to monitor your delivery in real-time.
7. Lost or Delayed Parcels
If your parcel hasn’t arrived within 14 working days (UK) or 21 working days (international), please contact us.
We will liaise with the courier to resolve the issue.
Please note: We are not liable for delays caused by customs, adverse weather, or incorrect delivery information supplied by the customer.
8. Incorrect Delivery Information
It is your own responsibility to ensure delivery details are correct.
Parcels returned due to incomplete or incorrect addresses may incur additional re-delivery charges.
Refunds will not be issued for parcels returned because the recipient was unavailable or underage.
9. Split Shipments
Occasionally, we may send your order in multiple shipments if products are stocked at different locations. You’ll receive tracking details for each parcel.
10. Contact Us
For any questions regarding your order or delivery, please contact our customer service team:
Email: shop@lafee.com
🌐 Website: https://www.lafee.com
La Fée Absinthe Ltd
Authentic Absinthe. Expertly Crafted. Responsibly Enjoyed.